FSG Joins A New Group

New office. Expanded team. Same mission.

Fire Service Group has a storied history of serving customers across New England and now joins a bigger team doing the same! FSG partnered with Encore Fire Protection, an industry leader headquartered in Rhode Island, to better serve customers with comprehensive fire protection solutions.

Learn More Talk to Your Service Team

Same Team, More Offerings

Here’s what you need to know.

Same Schedule

Any established scheduled appointments will remain the same. For new appointments or emergency service, you can reach us at 413-668-9100, 24/7.

Same Pricing

There will be no unexpected changes to your pricing. Pricing adjustments that are made to more closely align with the value of service will be discussed and agreed to ahead of time.

Bigger Team

The familiar team that you’ve grown to know and love remains with the added benefits of having a deep bench filled with similarly trained life safety experts throughout the region dedicated to great customer service.

Fresh Look

We're still the same FSG you know and trust, but don't be surprised if you see us under one of our other brand partners' names. We're expanding our presence, but our commitment to you remains unchanged

More Offerings

Working together, powered by Encore, we offer more services to be a better life safety partner, such as sprinklers, alarms, kitchen suppression, extinguishers, special hazards, and backflow prevention!

Encore’s Competitive Edge

The decision to partner with a new company is not one that is taken lightly, and we’re proud to partner with a brand that shares our values while also offering you, our customers, access to enhanced technology and reporting.

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Request a New Certificate of Insurance (COI)

Even if you don’t require a certificate of insurance (COI) on file, you may want to request an updated copy because our legal name has changed.

Request W-9

Our Taxpayer Identification Number has changed. Submit the form below to have an updated copy sent for your records

Get In Touch

We’re still your trusted point of contact for all things fire protection – please don’t hesitate to reach out to us here and a member of our team will reach out.