Customer Portal
Welcome to the Customer Portal
NEED TO PAY AN INVOICE. CLICK HERE
ARE YOU A NEW USER? REQUEST AN ACCOUNT.
If this is your first time accessing the portal, you must request an account using a person’s name already associated with your account. To expedite the approval process, please note the following requirements:
Individual Names Only: You must provide an individual’s first and last name. We cannot accept company names, as we need to match the registration to an existing contact person on your account. If you only send company name, your request will be automatically rejected.
Email Address: Provide a valid, active email address. One already associated with your account will make the process easier.
What to expect next: Please allow our team at least 24 business hours to verify your details. We will follow up via email with your login credentials. If you have any technical difficulties, please watch the videos below. Still stuck? Email us.
WHAT CAN I USE THE PORTAL FOR?
Log in to manage your systems and services in one place:
Service History: Check your account’s past service records.
Appointments: View all upcoming scheduled visits.
Request Service: Easily book a new service call.
Inventory: View a complete list of systems on your account.
⚠️ Please Note: This portal cannot be used to pay invoices. Please see the payment link if you wish to make a payment.
Our customer portal is currently down. Rest assured, we’re aware of the issue and actively working to resolve it. If you require immediate assistance with your account, please reach out here and a member of our team will get in touch with you. Thank you for your patience!
Make a Payment
To pay an invoice and view your account’s billing history, please use our secure payment portal, Esker, which accepts ACH and credit card payments.
First time using Esker? If you have not logged into Esker before, please email us and our team will help you get set up.
Check These Out
Learn how to use our customer portal to take the hassle out of managing your life safety equipment.
Check out our full library of customer resources here.
